Osteowise Health Care
Where Your Health Matters…
Add Your Heading Text Here
Your Appointment
We request that you arrive 5 minutes early to your scheduled appointment as you will be required to complete a new patient form. You should have received this in your booking confirmation email. Alternatively this can be completed at the practice.
Your osteopath will take a history of your presenting complaint and may ask you a few details regarding your past medical history. This is usually followed by a dynamic movement assessment. The findings of your physical assessment along with your presenting history is crucial in diagnosing your condition.
Your Osteopath will discuss your diagnosis and treatment plan with you. You will also have the opportunity to discuss any concerns.
Please allow up to 45mins for your initial consultation, and 30 minutes for any subsequent consultations.
HICAPS
Medicare
TAC
Work Cover
DVA
Covid – 19
HICAPS
Osteowise Health Care uses HICAPS. This facility allows you to claim your private health insurance’s extras rebate on the spot. Your card needs to be presented at the time of your consult for your claim to be processed.
Medicare
At Osteowise Health Care we accept EPC or CDM referrals from GPs. This allows eligible patients to claim a rebate on your Osteopathic treatment.
In order to facilitate your rebate, you will need to present the following
⦁ Medicare Card
⦁ Bank Card for processing of your payment and rebate
⦁ A valid Medicare referral
⦁If you would like more information on what conditions we treat click here.

TAC
At Osteowise Health Care we accept Transport Accident Commission (TAC) claims. You will be required to cover the initial cost of your consult; however, you should be able to claim you consultation fees with the TAC. Once we verify your details with the TAC, we bill them directly for your consults.
If you would like more information on what conditions we treat click here.
Work Cover
We accept Work Cover claims at Osteowise Health Care. You will be required to cover the initial cost of your consult; however, you should be able to claim your consultation fees with your employer. Once we verify your details with your insurer Allianz, Gallagher Bassett, Xchanging etc we bill the insurer directly for your consults.
If you would like more information on what conditions we treat click here.
DVA
At Osteowise Health Care we bill DVA directly if you hold a Gold Care or a White Card. You will need a valid GP referral for your claim to be accepted.
If you would like more information on what conditions we treat click here.
Covid – 19
Covid Safe Procedures
At Osteowise Health Care The safety of our patients’, staff and broader community is our priority. In line with the guidelines set out by the DHHS, we have improved are already stringent covid safe practice and implemented the following.
- Our treatment table are being sanitised after each use and we are limiting how much linen is utilised.
- Contact points like door handles, desks and reception areas are wiped down often.
- We are following social distancing guidelines in our waiting areas.
- Practitioners will be wearing the required PPE in keeping with DHHS guidelines.
- Please do NOT attend the clinic if you are awaiting Covid 19 tests results.
- If you have recently arrived from overseas, we ask that you do NOT attend your appointment for at least 7 days.
- We request you to sanitise your hands on arrival and kindly wear a well fitted mask during your time spent at the clinic.
Not sure if Osteopathy is right for YOU??
Would you like to speak to our Osteopaths?
We offer an obligation free phone consult with one of our Osteopaths so you can decide if we can address your concerns..
